Closures during the year: orders placed after 1 August go into production from 1 September; orders placed after 10 December ship from the second week of January.
Contact: (+39) 0933 31657, Monday to Friday 8.30-13.00 and 15.00-18.30, or info@ceramichesofia.it.
2. How to buy
Order: the customer completes the order electronically on testedimoro.com.
Selection: add the piece to the cart and proceed to checkout.
A note on handmade pieces: pieces may differ slightly from the photographs and show small irregularities, which are the mark of handcrafting and not a defect.
3. Payment
Accepted methods: credit or debit card, Apple Pay, Google Pay, Shop Pay, PayPal, Klarna and bank transfer. Payments are handled by Shopify Payments in a protected environment.
Confirmation: depending on the method chosen, follow the instructions on the payment provider's site, or wait for the email with the bank details for the transfer.
4. Conclusion of the contract
Order confirmation: by confirming the order the customer accepts the conditions of sale and the information published on the site.
Tracking: the status of the shipment can be checked with the tracking number sent by Poste Delivery Express or UPS.
5. Discount codes, promotions and gifts
Enter the discount code in the cart to update the order total. Codes cannot be combined with other promotions.
6. General conditions of sale
Seller: Sofia La Maiolica Calatina di Intonato Nicola e Giuseppe snc, Via Balchino 16bis, 95041 Caltagirone (CT), Italy, VAT 04489040875.
Applicable law: the offer and the sale are governed by these general conditions, by the Italian Consumer Code (Legislative Decree 206/2005) and by the rules on electronic commerce (Legislative Decree 70/2003).
Right of withdrawal: the terms and time limits are set out in the refund policy.
7. International shipping and customs duties
For shipments outside the European Union, customs duties and import taxes are paid by the recipient: they are not included in the order price or in the shipping cost and are due on delivery.
