Contact
Have a question?
We're here to give you the support you need for a pleasant and satisfying experience with our handcrafted Caltagirone ceramics.
Our customer service is available Monday to Friday, from 8:30 to 18:30.
Contacts
Tel/Fax: (+39) 0933 31657
Showroom: (+39) 0933 335277
WhatsApp: (+39) 329 4574195
Production: (+39) 338 1504 078
Shipping: (+39) 333 5223 806
E-Mail: info@ceramichesofia.it
Opening Hours
Showroom:
Every day
10:00 - 19:00
Workshop:
Monday to Friday
8:30 - 18:30
Where We Are
Come and see us in the showroom:
Corso Principe Amedeo di Savoia, 13,
95041 Caltagirone Catania, Italy
Our workshop:
Via Balchino 16bis
95041 Caltagirone Catania, Italy
What kind of ceramics can I find on your website?
On our website, you will find a wide range of handcrafted Caltagirone ceramics, all handmade following ancient local traditions. Each piece is unique and reflects the skill of our artisans.
Is shipping free?
Yes, we offer free and insured shipping throughout Italy on all our products, with no additional cost to you. The minimum order to place an order is €100.00.
What happens if the item I want is not available for immediate delivery?
If the item you have chosen is not available for immediate delivery, it will be put into production as soon as we receive your order. Handmade production takes approximately 15/20 business days before shipping.
How can I track my order?
Can I return a product if I am not satisfied?
How can I track my order?
Once your order has been shipped, you will receive a tracking code via email that will allow you to monitor the shipment until it reaches its destination.
Is it possible to return a product if I'm not satisfied?
We are committed to our customers' satisfaction. If you are not completely satisfied with your purchase, please contact us within a specified period of time to arrange a return or exchange.
Frequently asked questions
We're here to give you the support you need for a pleasant and satisfying experience with our handcrafted Caltagirone ceramics.
Our customer service is available Monday to Friday, from 8:30 to 18:30.
Response time: 12/24h.