Frequently Asked Questions
We are here to provide you with the necessary support to ensure a pleasant and satisfying experience with our artisan ceramics from Caltagirone.
What kind of pottery can I find on your website?
On our website, you will find a wide range of handcrafted Caltagirone ceramics, all handmade following ancient local traditions. Each piece is unique and reflects the skill of our artisans.
Is shipping free?
Yes, we offer free and insured shipping throughout Italy on all our products, with no additional cost to you. The minimum order to place an order is €100.00.
What happens if the item I want is not available for immediate delivery?
If the item you have chosen is not available for immediate delivery, it will be put into production as soon as we receive your order. Handcrafting takes approximately 15/20 business days before shipping.
How can I track my order?
Once your order has been shipped, you will receive a tracking code via email that will allow you to monitor the shipment until it reaches its destination.